Information Technology Whiz to Head DSNY

Information Technology Whiz to Head DSNY

By Yehudit Garmaise

Jessica Tisch, who modernized policing technology and the city’s systems of information technology during the pandemic in her most recent role, has been appointed New York City’s new commissioner of the Department of Sanitation (DSNY), Mayor Eric Adams announced on Monday.

After Tisch was appointed the commissioner for the Department of Information Technology and Telecommunications (DoITT) and citywide chief information officer in December 2019, by the time the pandemic hit in March 2020, she was running the largest municipal information technology organization in the country.

In her role, Tisch managed the city’s online needs: such as, spearheading the city’s online system for making vaccination appointments, processing cases through the city’s contact tracing system, processing 311 calls, providing meals to New Yorkers who were in need, providing $100 incentives through the vaccine incentive portal, and even providing a portal through which tens of thousands of New Yorkers applied for marriage licenses and participating in wedding ceremonies online.

As DSNY commissioner, Tisch will continue her efforts to bring the city’s management and maintenance into the 21st century, as she leads the DSNY in collecting and disposing of the city’s waste, as well as cleaning the streets and removing the snow for approximately 6,500 miles of city streets.

“All New Yorkers deserve clean, safe, and welcoming streets, and I know Jessica will bring the same energy and deliver results leading the sanitation department,” said Mayor Adams, who made sure to thank outgoing DSNY Commissioner Ed Grayson “for his decades of service.

“All New Yorkers owe him a debt of gratitude for his unwavering leadership throughout the pandemic.”

Turning his to his newest appointee, Mayor Adams lauded Tisch’s “knowledge, experience, and unwavering commitment to New York City.”

“As the leader for the DoITT, Tisch delivered results, and I know she will work hard to keep our streets clean, make waste collection greener, and keep our roads clear when the winter returns,” said Meera Joshi, NYC’s deputy mayor for operations.

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