New Transit President Richard Davey Says He Will Improve Subway’s Safety, Reliability, and Customer Service
By Yehudit Garmaise
Richard Davey, the new transit president of the MTA, said safety was “numbers one, two and three” on the list of concerns raised by the commuters with whom he schmoozed on the E train on Monday, his first day on the job.
Davey said his primary job is to encourage more riders to return to public transit, where ridership figures remain well below pre-pandemic figures, by improving safety, reliability, and customer service.
The new transit head’s message to NYC’s riders who are on high alert after the April 12 mass shooting on the N-train, “You’ve got someone, and a team, at MTA Transit who are going to be focused on the system,” Davey said.
Davey, who is the agency’s first permanent NYC transit president in more than two years, spent his first morning on the job meeting transit workers, greeting commuters, and ordering repairs for problems he observed.
After commuting on the subway this morning, Davey put on his “To-Do list”: Order the repair of the “next-stop sign” that is supposed to tell commuters to what stop they are nearest, repair several broken MetroCard machines, and improve the break rooms of MTA employees.