MTA Creates Online Link for Seniors and Others to Apply for Reduced-Fare MetroCards
Seniors and people with qualifying disabilities can now apply online, for the first time, for reduced subway and bus fares, the Metropolitan Transportation Authority (MTA) announced today.
While the basic fare for one ride on subways and local buses is $2.75, the reduced fare is half that: at $1.35.
Commuters who qualify can use their reduced fares on subways and local buses at any time. Express buses and commuter railroads, however, exclude rush hours from times that are eligible for reduced fares.
While previously, qualified customers who wanted to buy in reduced-fare MetroCards had to visit, phone, or mail the MTA’s Customer Service Center in Manhattan, now, customers who qualify can now easily apply at reducedfare.mta.info.
Since early December, when the MTA provided a preview of its new link that offers reduced-fare MetroCards, more than 800 people have already logged on to apply.
“Customer convenience and social equity are two key factors towards bringing riders back,” said Craig Cipriano, the New York City Transit’s interim president. “This online application makes it easier for seniors and customers with disabilities to pay for public transit. The early feedback has been strong, with hundreds of customers filling out applications since the launch.”